Simple, Transparent Pricing for Every Brand

If you're just getting started with UGC, the Free plan lets you explore the platform at no cost. But the more you scale, the more you save - and that works in two ways.

First, platform fees drop as you upgrade: from 15% on Free down to 8% on Max, meaning a larger share of every dollar goes directly to creators (and further). Second, paid plans include monthly Roll Over Cash credits - $30 on Start-up, $90 on Pro, and $150 on Max - which are automatically applied to creator payments each month, acting like built-in cashback on your subscription.

As a rough guide:

• Free - Exploring UGC for the first time
• Start-up ($99/mo) - Small brands running occasional campaigns
• Pro ($299/mo) - Growing brands that want lower fees, $90/mo back in credits, and featured placement (most popular)
• Max ($499/mo) - High-volume brands and agencies who want the lowest platform fee, $150/mo back in credits, and unlimited everything

The platform fee is a percentage added to each creator payment - it covers marketplace access and campaign management. Roll Over Cash is a monthly credit added to your account (up to $150 on Max) that can be used to pay creators, effectively reducing your net cost the more you scale. Think of it as a built-in cashback reward for subscribing.

Yes. You can upgrade instantly and your new features activate immediately. Downgrades take effect at the start of your next billing cycle. There are no lock-in contracts on monthly plans - you're always in control.

Most brands start receiving content within 3-7 days of launching a campaign, depending on how fast you deliver the product to creator and your brief complexity.

Content Only means creators film and deliver the UGC asset directly to you - you own it and post it yourself wherever you like. Content + Posting means the creator also publishes it to their own social media account, giving you both the raw asset and organic reach on their audience. Content + Posting is available on all paid plans.

Yes - and this is one of the most valuable things included in every relevant campaign on JoinBrands, at no extra cost.

Whenever a creator completes a TikTok or TikTok Shop campaign, you automatically receive their Spark Ad code, which lets you boost that creator's organic post as a paid TikTok ad - running directly from their account, not yours. This means your ads carry real social proof: genuine likes, comments, and shares already on the post, which consistently outperforms brand-run creative.

The same applies to Instagram campaigns - every completed post comes with a Partnership Ad code (formerly Branded Content), giving you permission to run that creator's content as a paid Instagram or Facebook ad through Meta Ads Manager.

Your Roll Over Cash credits accumulate every month - they don't expire at the end of a billing cycle. Each month your subscription renews, your plan's credits are added on top of whatever balance you already have, so the longer you stay subscribed, the more you build up.

If you downgrade to a lower paid plan, your accumulated balance is safe - it carries over and you simply start receiving the lower plan's monthly credit going forward.

The only time your Roll Over Cash balance is lost is if you cancel your subscription or downgrade to the free Pay-as-you-go plan - so as long as you remain on any paid plan, your credits are yours to keep and grow.

For context, a Pro subscriber ($90/mo in credits) who stays on the plan for 6 months has accumulated up to $540 in Roll Over Cash toward creator payments - significantly offsetting the cost of the subscription itself.

On paid plans, you get access to 3M+ verified GMV creators through our TikTok Shop Outreach Agents. You can send unlimited daily outreach, use targeted collab messages, attach product cards, and set up automated follow-ups - all from inside the platform.

Yes - once a campaign job is created and a creator accepts it, a direct chat opens between you and that creator inside the JoinBrands platform. No need to exchange personal contact details, jump to email, or manage conversations outside the platform.

You can use the chat to:

• Share additional brand guidelines or reference materials
• Clarify your brief before filming begins
• Give feedback during the revision process
• Coordinate posting dates for Content + Posting campaigns
• Handle any questions the creator has along the way

Everything stays in one place, tied to the specific job - so if you're running multiple campaigns simultaneously, each conversation is neatly organized by creator and deliverable, with no risk of things getting lost in your inbox.